Remote visual support assistance to optimize your field operations

Achieve unparalleled first time fix rates and reduce on-site visits with our no-download and fully integrated remote visual support solutions. Streamline your field service, saving time and resources, while providing your customers and technicians with optimal remote support.
Trusted by our long-term customers

Curious to learn how ViiBE can help your business?

How to assist customers faster?

Remote customer support with real-time ViiBE Call decreases unnecessary displacements and increases the First Call Fix rate.

How to complete more work orders with less time?

Remote visual support connects your field workers with experts in the office for immediate real-time technical support.

How to prove compliance with industry standards?

Video recordings of support sessions serve as documented proof of problem resolution in accordance with legislative regulation and industry standards.

How to share data with no limit in size?

Asynchronous collaboration mode permits sharing media files of all types with no limit in size overcoming the limitations of emails and phone calls.

Visual support built for and with operational and field teams


Gain an immersive view of the incident using the caller’s front or the back camera.


Annotate pictures, images, or documents with arrows or shapes to facilitate communication.


In one click, take and share high-quality pictures, regardless of the quality of the connection.

Integrated Viibe with

Transform the way you collaborate and seamlessly integrate visual support into pre-existing workflows.

IBM Maximo
Microsoft Dynamics

Many benefits of visual support

Ready to implement remote visual support?

Our team is ready to provide you with a full demo of our solution.