Pricing

Small, medium or large-sized business? Choose the right plan with ViiBE.

Diamond

For more information about the prices please contact us

Core ViiBE features, begin implementing remote visual support.

Diamond plan includes:
Collaborative features

Live video feed, pictures, annotations, document sharing, screen sharing, and more!

Ticketing solution

Generate, organize, store, and search data in tickets – standalone or integrated into your tech ecosystem.

Unlimited guests

Invite unlimited guests to ViiBE calls - free!

Unlimited calls

Unlimited internal or external calls for all users.

White-label solution

Add your logo, colors, brand name, custom messages, and more to your platform.

10+ integrations

Integrate ViiBE into your CRM, ticketing solution, or CMMS.

100+ compatibilities

Compatible with PC, mobile phones, tablets, and connected glasses.

Basic support

Dedicated customer success manager to accompany in onboarding and support.

Ultimate

For more information about the prices please contact us

Unleash ViiBE’s full potential. All features, no restrictions.
Includes Diamond, plus:

Expertise tagging

Create custom tags and tag users depending on their competencies.

 Virtual call centers

Organize teams in virtual call centers to facilitate teamwork and secure data storage.

 

Expertise call routing

Route calls to groups of competency using expertise tagging and virtual call centers.

ViiBE report

Help technicians capture on-site information in an instant with autonomous report creation.

ViiBE for sales

Increase sales productivity and improve customer experience by integrating visual support into your website.

Operator licences

Operators have limited access to ViiBE but at a reduced price. Perfect for field technicians or operators. Starting from 18€ / seat / month.

Priority support

Benefit from priority support from your dedicated customer success manager.

Benefit from priority support from your dedicated customer success manager.

Enterprise

For more information about the prices please contact us

For organizations seeking enterprise-grade features and support.

Includes Ultimate, plus:

Single Sign On

Log in with your company's account - no need to remember passwords.

Custom integrations

Integrate ViiBE into your proprietary tools.

Tailored onboarding

Custom onboarding with your customer success manager. Train employees for your use case.

Advanced analytics

Monthly business reviews with customer success manager to analyze activity on your account.

Enterprise support

Custom-tailored support from your dedicated customer success manager.

Custom-tailored support from your dedicated customer success manager.

Custom-tailored support from your dedicated customer success manager.

Custom-tailored support from your dedicated customer success manager.

What they say about us

Total
Total Industrial Mobility Manager

ViiBE is deployed to connect teams of on-shore-based experts in control centers and engineers facing technical incidents on offshore platforms.

SBM Offshore
SBM Offshore Business Engineer, GBS

ViiBE brings a certain number of functional and technical assets whether it’s the management of call groups by expertise or video flow optimisation. It’s used by Total in comparable contexts and by Air France for the maintenance of aircraft during stopovers. We advocate for ViiBE by proposing it to customers.

Airfrance KLM
Air France Innovation Manager

ViiBE’s cross-device support allows us to respond to emergencies in a timely manner, whether in front of the PC or on the go. We are also impressed by the statistics feature, which enables continuous optimization of manpower allocation and process design.

Decathlon
Decathlon After-Sales Director

[ViiBE for Zendesk] allows us to contact customers [and] diagnose problems in real-time via visual support. Currently, the feedback from customers and technicians encouraging as the customer receives individualised treatment and the technician’s work is made easier.

Allianz Partners
Allianz Partners Sales Director

We launched our Visiotech service in 2019 with the start-up ViiBE. Our ability to help someone on the side of the road, thanks to a cell phone, reduces our carbon impact because we don’t need to send a tow truck.

Integrate with your favorite tools

Zendesk

Zendesk

Salesforce

Salesforce

Praxedo

Microsoft Dynamics

Microsoft Dynamics

Outlook email

Outlook
Email

IBM Maximo

IBM Maximo

offices